Shipping policy

Castel NYC – Shipping & No Return Policy

At Castel NYC, we take pride in our high-quality streetwear and carefully package every order. Please review our shipping and order policies before purchasing:

Shipping:

• Orders are typically processed and shipped within 2-6 Business days.
• Shipping times may vary depending on your location and carrier. Tracking information will be provided once your order is shipped.

No Returns / No Refunds:

• All sales are final. We do not accept returns, exchanges, or offer refunds under any circumstances.
• By completing a purchase, you agree to this no-return, no-refund policy.

Damaged or Incorrect Items:

• If your item arrives damaged or incorrect, please contact us immediately at castelbrandnyc@gmail.com
• While we cannot provide refunds or returns, we will work with you to resolve the issue as best as we can.

Thank you for supporting Castel NYC—we appreciate your order and your trust in our brand.